Quality Policy & Objectives

GENTEC QUALITY POLICY

We provide customers with high quality, value-added products and services that satisfy requirements. We are committed to continually improving the effectiveness of our Quality Management System.

 

VISION

Global industrial leader by providing outstanding customer service, excellent product quality, and continuous technological innovation.

 

MISSION

Provide customers with high quality gas flow control components, systems and peripheral apparatus for various industries and value-added services that meet strict safety standards.

 

VALUES

Customer Commitment
Quality and Continuous Improvement
Innovation and Creativity
Integrity and Humility
Accountability and Discipline
Collaboration and Respect for Each Other
Passion and Positivity

 

QMS SCOPE

Genstar Technologies designs and manufactures gas flow control components, systems and peripheral apparatus for various industries.

 

GENTEC QUALITY OBJECTIVES

High Quality
< 3% return rate

Value-added services
5 value-added services

Satisfy requirements
> 85% OTD

Overall Customer Satisfaction
> 85%